How it works
A simple idea with a lasting effect.
Great seats go unused every day. We make sure they find a kid who will remember them forever.
Donate experiences
Kids Up Front distributes your tickets to children and youth through our network of partner agencies. To help us ensure we can distribute your tickets, we ask that all donations be made no later than 24 hours prior to the event. Tickets for weekend events should be received no later than the Thursday before the weekend.
Before you start
Tickets are handled by the chapter closest to the event. Pick yours to fill in the recipient name and email below.
Mobile tickets (Ticketmaster)
You can transfer mobile tickets directly to Kids Up Front using the following steps.
Log in to your Ticketmaster account.
Open the event you'd like to donate tickets for.
Select “Transfer” from the event page.
Select all the tickets you wish to donate.
Add a new recipient.
Name:your chapter’s full nameEmail:your chapter’s email addressMessage:your first and last name and email address
Electronic tickets (PDF)
Please send your PDF e-tickets as an email attachment to the address below. In the body of the email, please include your full name and the event details.
your chapter’s email address
Physical tickets
Some chapters accept paper tickets by mail, courier or drop-off at their office, and some are unable to distribute physical tickets at all. Check with your chapter before sending anything.
Ask your chapter →If you would like to receive a tax receipt for your donation, please provide us proof of payment. This can be an invoice or receipt showing the total cost breakdown.
Due to safety concerns, we accept a minimum of two (2) tickets, seated together. Unfortunately, we are unable to accept single ticket donations. Please contact your chapter office for more information.
When to donate
Kids Up Front appreciates as much notice as possible when it comes to receiving donated tickets. We accept ticket donations up to 24 hours before an event. This allows us enough time to find a suitable recipient and get the tickets into their hands.
Questions
Frequently asked
Who receives the tickets
Who uses my tickets?
Children, youth (up to 18 years old), and families are selected by Kids Up Front approved agency partners through which the child, youth or family is receiving support services. Kids Up Front policies and guidelines are in place and agreed upon by the agency partners to ensure donated tickets are used as intended to benefit families in need in our community. Allocation policies are also in place to ensure that donated event opportunities are broadly distributed to maximize the impact for kids and families. Kids Up Front agency partners sign an agreement in which they agree to strictly abide by the Kids Up Front policies that state the tickets must be used by eligible children or youth and a suitable adult chaperone. Additionally, Kids Up Front performs random checks.
Who supervises the child?
A suitable adult is selected by the agency to supervise the child. Generally, the adult is a youth program coordinator, mentor, volunteer, parent or caregiver.
Can I get tickets for my family?
You have to be connected to or receive services from one of our partner agencies to receive tickets. Tickets are distributed through the agencies to children and youth. If you have a new agency that is not currently a partner, please let us know, and we’d be happy to reach out!
Donating tickets
Can I donate single tickets?
No, Kids Up Front asks that a minimum of 2 tickets be donated at a time so that the children who are receiving the tickets can have a suitable chaperone with them to supervise.
What kinds of tickets do you accept?
We accept tickets to any kid-friendly event, including the arts, cultural, sports, camp spots, attraction passes, or entertainment events. You can also donate things like Uber gift cards, transit passes, restaurant gift cards, and other add-ons that help remove barriers for our families.
Can I email tickets?
Yes! E-tickets can be sent to your chapter’s email address. Kids Up Front will confirm receipt of the e-tickets by email.
Can my paper tickets be picked up?
Generally, Kids Up Front asks donors to mail, drop-off, or courier paper tickets to the chapter office. If you are unable to get the paper tickets to us, email your chapter and we will make every effort to accommodate the receipt of your tickets.
How late can I drop off tickets?
Tickets can be dropped off during office hours. Chapters are open Monday to Friday from 9 a.m. to 5 p.m.
Timing and deadlines
Can I donate tickets for weekend events?
Yes, Kids Up Front can accept tickets up to 12 pm on Friday for a weekend event.
Can I donate tickets for a same day event?
Yes. Kids Up Front typically requires the donation by 2:00 p.m. on the same event day. This provides time for Kids Up Front and our partner agencies to select a ticket recipient and coordinate logistics. While we accept tickets for same-day events, Kids Up Front deeply appreciates having more notice so we can have sufficient time to coordinate distribution to kids who may benefit most. Sometimes we can distribute tickets with shorter notice, so please just give your chapter a call.
Receipts and charitable status
Is Kids Up Front a registered charity?
Yes. Kids Up Front has been a registered charity since 2000, and each chapter issues receipts under its own charitable registration number.
Do you accept cash donations?
Yes, we would love your support.
Can I get a charitable tax receipt for my ticket donation?
Yes, if you are the owner of the tickets, you qualify for a charitable tax receipt for the amount you paid for the tickets (GST and convenience fees are not included in that value and will not be reflected in your tax receipt). Tickets must be accompanied by a valid proof of purchase.
When will I get my charitable tax receipt?
Kids Up Front keeps records of all your donations throughout the year and issues a single tax receipt with the full amount of all donations in January of the following year unless requested otherwise.
Still have a question?
Your chapter can walk you through ticket transfers, receipts and deadlines. Every chapter is staffed locally.
Kids Up Front does not tolerate ticket scalping. It is against our policies for donated tickets to be resold for profit by an agency or a recipient.